FAQ

Frequently Asked Questions.

Q. When will my order be shipped and when will I get my delivery?

A. Most orders will be processed and created (Made To Order) in 1-5 days and then shipped.
Shipping for U.K. is 2-7 business days.
You will be sent an email when you place the order saying it has been received and is now being processed.
And you will be sent another email letting you know when the order has been shipped.
Delivery times are based on which shipping you have selected.
You can find out the details under Shipping.

Shipping

Q. How much is shipping?

A. Prices for shipping and is under Shipping.

Shipping

Q. Are orders tracked?

A. Yes all orders are tracked and your will be sent tracking info when your item is shipped.

Q. Do you ship outside of the U.K.?

A. Yes! I would love to send your order to your country.

We ship to U.S.A., Canada, Europe and Worldwide.

Q. How do I apply the discount?

A. To apply the discount just add the items you would like to buy to your Cart.
Then you proceed to the Checkout,
type in the discount code (or click and paste) into the box.
Click APPLY and the discount will automatically be added.

To see the current active discount code please check here:

Discount Code

Q. I have a problem with my order, what should I do?

A. Please contact me as soon as possible.
Go to Contact and send me a message.

Contact

Q. Do you accept returns, exchanges or cancellations?

A. Yes for certain orders.
For more information please go to:

Returns & Exchanges

Q. Do you offer a refund?

A. Yes. if the item is damaged or printed incorrectly then I can offer a refund.

For more information please go to:

Refunds

Q. I wish to send my order to a different address as a gift. Can you do this?

A. Yes. It is best to set up an account and then you can select a different address on the order.

Q. What payments do you accept?

A. I accept PayPal and bank/credit cards.

Visa, Mastercard and American Express.

Q. Do you have a money back guarantee?

A. Yes. I offer a full money back guarantee under the terms and agreements with PayPal.